Free Transfer

✈ Airport Drop-Off

Perfect for evening return flights. We’ll collect you and your luggage at the hotel check-out. You’ll have treatment and a shower at our spa, can change clothes, and after that, we will take you to the airport (usually 25-35 minutes, during holidays and rush hours up to 60 minutes, so do not plan your schedule too tightly). Minimum requirement: 2 people taking 2 hours of treatment each, or 1 person taking 3.5 hours. Valid for Nusa Dua Resort, Tanjung Benoa, Jimbaran town. Please indicate your airport transfer request when booking. Tip: If you are hungry, you can dine at our on-site restaurant, Jaansan Bali, after treatment.

Unfortunately, we do not offer pickup from the airport because flights can be delayed and customs processing times are unpredictable.

Pick-up from your Hotel/Villa

We will collect you and take you back to your hotel in Jimbaran town (15 minutes), Nusa Dua Resort (15 minutes), Tanjung Benoa (15-20 minutes), Kuta (25-45 minutes), Legian, Seminyak or Sanur (35-60 minutes). Kuta, Legian, Seminyak and Sanur require a minimum of 2 people, each taking 3 hours of treatment.
Drop-off at locations other than your hotel is subject to availability and at our sole discretion. Kindly consult us first. We will try our best to meet your request.

After treatment, we take you back to your hotel.
Please inform us at the time of booking if you require drop-off at an alternative hotel or transportation to the airport so we can accommodate your needs. Note that bulky items such as surfboards are not permitted.
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Change of Hotel after Spa Treatment

We will collect you and your luggage from your hotel free of charge, and you will have a treatment at our spa. Afterwards, we will take you to your next hotel. This is perfect if you switch hotels and want a free transfer and a delightful spa. Kindly consult us first so we can make arrangements.

Benoa Harbour Cruise Ship Transfer

Free pickup & drop-back from/to Bali Benoa Cruise Port Terminal. At Benoa Harbour is a stand where passengers of cruising ships wait to be collected by tour operators/guides, etc. Our driver will approach you there with a sign in his hand. The transfer to our spa takes 20 minutes. Minimum 2 people taking 2hrs treatment each, or 1 person taking 3.5hrs treatment.–

Some cruise ship statistics for Benoa Port, Bali:

In 2024, Benoa Port recorded 56 cruise ship visits carrying about 107,717 passengers, marking solid growth compared with previous years and reflecting steadily increasing interest from global cruise lines. These passengers were predominantly foreign visitors from traditional source markets such as Europe, Australia, and the United States.

In 2025, Benoa Port welcomed about 65 cruise ships carrying roughly 140,000 passengers in total.

In 2026, interest is expected to expand significantly, with 73 luxury cruise ships already registered to call at Benoa Port — a considerable increase compared with recent years and a sign of Bali’s growing appeal as a cruise destination.

Pelindo and government officials continue to enhance port infrastructure and services as part of the Bali Maritime Tourism Hub (BMTH) initiative, aimed at strengthening Benoa’s capacity to handle more and larger vessels, improve passenger turnaround operations, and position Bali as a key regional cruise hub.

In parallel with cruise developments, a major yacht harbour on Serangan Island (close to Sanur) is underway, designed to support additional marine tourism growth by accommodating super-yachts and other recreational vessels as part of Bali’s broader nautical tourism strategy.

WE RESERVE THE RIGHT TO CHANGE, MODIFY OR OTHERWISE ALTER THESE TERMS AND CONDITIONS AT ANY TIME.

Free Airport Drop-off – Transfer from & to Hotel